The most detailed and understandable instructions on how to view the schedule and book train tickets for Russian Railways trains, tickets for trains and buses, air tickets, tours and hotels on Tutu.ru. Useful tips and secret tricks on the official website Tutu.ru.

How to use the Tutu.ru service

Let’s look at how the search engine works on the official website of the company Tutu.ru using the example of purchasing a train ticket. There are many features here.

By the way, sometimes you can buy an air ticket cheaper than a train ticket. Plus you will save time and money needed for food (in case of a long trip).

Tutu.ru - How to find and buy train tickets online

The Tutu.ru service was initially focused on selling train tickets via the Internet, so I will start the instructions with them. To buy train tickets online, fill out the form below and click “Find tickets.” You need to indicate where you are coming from, where you want to arrive and what date is convenient for you to set off.

You might find it more convenient watch the video about how to buy train tickets on the website tutu.ru.

Step 1 - choosing a long-distance train

You will be redirected to the official website. You will be taken to a page where you will find options for long-distance trains running along the selected route. To reduce your search time, immediately pay attention to the column on the right.

Selecting a long-distance train ticket

There are filters there and you can choose:

• type of carriage: coupe, reserved seat, seated, etc.
• train ticket price;
• train rating (from 8 - the most comfortable and clean);
• convenient departure time;
• trains where the lower bunks are free;
• type of train and carrier.

If you press the " Train information", you can read a more complete description of the train route and reviews, Russian Railways and free seats, the cleanliness of the cars, whether Wi-Fi works and other important points.

If the filtered results do not suit you, you can look at train options for other dates. To do this, you need to change the date in the blue block above.

Step 2 - Selecting a location

If you are traveling with a child, read.

Next, you need to choose an empty seat in the train carriage. The Tutu.ru service offers a convenient interactive map of the carriage, where free and occupied seats are indicated, and you can select the desired option in real time. Free seats are marked in blue. When you hover your cursor over a location, you will see which shelf it is - top or bottom. The diagram also shows the location of toilets and conductor rooms. After selecting a location, press the " Go to entering passenger data".

Step 3 - Filling in passenger information

Any of your passports, birth certificate or military ID will be suitable for registering a railway ticket. If you register in your personal account, then for subsequent purchases of train tickets, your data will be filled in automatically after you indicate your last name.

After filling out the information, you will be asked for contact information: email and phone number. You will receive an electronic ticket by email, and an SMS order number will be sent to your phone.

Step 4 - Pay for the train ticket

Tutu.ru presents several payment options:

• by card;
• electronic payments via PayPal, Webmoney, Qiwi-wallet, Yandex.Money;
• you can pay in cash at the Euroset salon (in this case it will not be possible to return the ticket);
• (returns are also not possible).

You only have 15 minutes to pay for your chosen seat. The service is very popular and you won’t be able to keep booking train tickets for days. Therefore, do not delay in paying, otherwise someone else will take your place on the Russian Railways train.

Step 5 - How to get a train ticket for a Russian Railways train on Tutu.ru

After paying for a Russian Railways ticket, you will receive 2 messages: one by email, the other by phone in the form of SMS, they will contain a 14-digit registration number. Now you have 2 options.

1. Russian Railways electronic ticket

Electronic tickets for trains, planes, and buses are used everywhere. In the case of trains, in order to use an electronic ticket according to the rules of Russian Railways Travel, you You need to complete electronic registration online. You don’t need to do anything special for this, just do not uncheck the “Complete electronic registration” checkbox at the payment stage.

In this case there is 2 nuances:

• Online check-in is not possible for some trains,
• outside Russia you cannot buy a ticket without electronic registration less than a day before departure.

After check-in, you will receive a boarding pass by email. You need to print it out or show it on your phone screen when boarding. With your boarding pass and passport (or any identification document you provided when ordering your tickets), you will be able to board the train.

If there are less than 60 minutes left before your train departs, unfortunately, you cannot cancel your check-in online.

How to get a standard train ticket?

If all the newfangled things are not for you, and you are not used to boarding a train by showing the conductor your ticket on your mobile phone, then you can always get a regular paper ticket. To do this, you need the same 14-digit code that came by email and SMS.

To get a paper ticket:

• Go to the window at the railway station (keep your passport with you). There are no time restrictions
• Also, at any time, you can print out a train ticket at the terminals at the station (like a movie ticket). Enter the code and pick up your ticket.

Tutu.ru - Long-distance train schedule

To view the long-distance train schedule on Tutu.Ru, do not specify your departure date and you will see all the trains that run on this route. From the list provided, select what suits you.

The following should be indicated there: train number - route - place of departure / arrival - duration of the trip in hours - approximate prices (please note that to clarify the specific cost of the ticket, you must enter specific dates). And even the brand name of the train (for example, “Sapsan”), if available, will be reflected.

How to return train tickets

If you need to return your ticket, don’t worry – it’s possible!

E-ticket purchased online can be returned, only for registered users of the site tutu dotka ru. In your personal account, click on the “Ticket Return” button. Follow further. A standard ticket can only be returned through the ticket office.

Suburban train schedule on Tutu.ru

You cannot buy a ticket for a commuter train on the website, you can only look at the schedule. To do this, enter the starting and ending points of the trip into the form, indicate the date and click on the “ Show schedule" You will be taken to a page where the cost of the trip, departure and arrival times, travel time, what time the train arrives at each station, and what days it runs along the route will be indicated. Information about commuter trains is updated in real time, so you can immediately familiarize yourself with the changes.

Tutu.ru - Air tickets

For some time now, in addition to train tickets, tutu.ru has begun to help people search for plane tickets. They cooperate with 320 airlines. The service copes well with this task, although many are unusual in searching for air tickets on tutu.ru. Let's figure out how to do this.

Step 1 - Search for flights

You can buy plane tickets in the same way as train tickets. Go to the official website. Here you can find cheap plane tickets from tutu.ru. Fill out the search form and click " Find tickets».

Step 2 - Selecting a flight

Pay attention to the column on the right; there are filters there that will help you reduce the number of options if, in addition to cost, you have any other fundamental wishes. Searching for air tickets on Tutu.ru is exceptional because here you can find air tickets from Pobeda, the only low-cost airline in Russia.

With red frames, I noted interesting functions that other air ticket search engines do not have - you are immediately shown the lowest prices for air tickets on neighboring dates, as well as prices for flights from neighboring cities. Experienced travelers from time to time manually search for flights from nearby cities in order to save on air tickets, but here everything has already been calculated for you - convenient!

You can also view the flight schedule here.

Step 3 - Fill in personal information

After choosing a flight, you need to fill out your passport details in Latin or Cyrillic (see tips on the page). For internal flights - a Russian passport, for external flights - a foreign one. Leave your phone number and e-mail, you will receive your order number on them.

Step 4 - Payment

Unlike by train, you can book a plane ticket online only by paying with a bank card. After payment, tickets will be issued within 4 hours. So if the SMS and letter did not arrive immediately, do not panic, the Tutu.ru service is reliable - everything is in order. You will receive an itinerary receipt by email, which can be exchanged for a ticket at the check-in counter at the airport. You can print it out or show it on your phone. The receipt will contain your details and flight information.

Online check-in for flight tickets is NOT carried out on the website tutu.ru, and on the website of the airline carrier. That is, if you are flying with Aeroflot, you can register for the flight on the Aeroflot website. Check-in opens 24 hours before departure.

The conditions for the exchange and return of air tickets are also dictated by the carrier airlines. Read the information about your chosen flight carefully.

Tutu.ru - Buses: schedule, availability and ticket prices

On Tutu.ru you can buy bus tickets on the official website page.

Step 1 - Fill out the search form

Fill out the standard form, indicating the place of departure and arrival, date and number of passengers.

Step 2 - Select a bus

Choosing a carrier and a bus is a very important undertaking. Bus ticket search engines have the most negative reviews. Therefore, to ensure your journey goes smoothly, be sure to look at the carrier’s rating. In tutu.ru you can read reviews about a specific bus by clicking the " Carrier rating".

On this page you will find the time and place of departure and arrival, whether the flight is direct or has stops. The price, how many free places are left. Here you will see the schedule of long-distance buses on Tutu.ru. Having selected a bus, click the “Buy a bus ticket” button and proceed to the next step.

Step 3 - Choose a location

Before booking a bus ticket, you need to check availability.

Enter passenger information. Any passport or birth certificate will do. Some carriers provide discounts for children under 12 years of age. You will only see the discount on the payment page. Please provide your phone number and e-mail. After payment you will receive an itinerary receipt (ticket) by email. You need to print it out and give it to the driver. You will receive an SMS on your phone if the route is delayed or cancelled.

You can pay for the purchase of a ticket with a bank card.

You can return your bus ticket in your personal account.

Tutu.ru - Tours and trips

You can also buy vouchers from some tours on tutu.ru. To do this, you need to go to the section of the official website for searching tours. The tour search service is not much different from the well-known travel search engines Onlinetours, Travelata, Level.Travel - the same reservation sequence, the same tour operators, but the search tools themselves are worse.

Step 1 - Fill out the form

Everything here is standard, like everyone else. You need to fill out:

• where do you plan to start your trip;
• where you are flying, you can even look for vouchers to a specific hotel;
• approximate departure dates (+/-3 days);
• approximate number of nights of rest (+/-2).

Step 2 - Choose a hotel

After filling out the form, you will be taken to the hotel selection page. I marked all the important points in red. Hotels will be automatically sorted by price from the cheapest to the most expensive. If, in addition to cost, any other criteria are important to you when choosing a hotel, then first look at the column on the left. There are filters listed there, by setting which you can initially cut off unsuitable options and save time on searching for a tour.

Tutu.ru made a function that I have seen many times in online electronics stores and more than once in tour search engines - ability to add tours to comparison. A very convenient function; personally, it’s always easier for me to first select more or less suitable options and make a final decision based on them.

Unlike other services, in tutu.ru the hotel selection page does not show the lowest price, visit the hotel page to see the final cost of the trip.

A little about last minute tours on Tutu.ru

There is a tab on tutu.ru, but the search results there are the same as in the regular one, which we just looked at. There are no special offers there, just a marketing ploy. Tutu.ru, unlike its competitors, does not yet have convenient tools for searching for last-minute travel packages, be it a price calendar or a section with really last minute tours. The only cool feature of the service is the ability to add hotels to comparison.

Step 3 - Select a number

A pleasant surprise awaits us here. On the hotel page, in addition to photos, reviews, accommodation options and detailed information about the hotel, you will see that the price is lower than on the hotel selection page. I chose the cheapest hotel, on the hotels page the price was indicated from 45 808 rub. (see screenshot above). When you go to the page of this hotel, we see the lowest price - 30 994 rub.

On the hotel page you also have many options. You can change dates, number of nights, choose meals, etc.

Step 4 - Fill in the details

After you decide on a hotel room, proceed to filling out your information. You will need: passport information (foreign passport if you are traveling abroad and Russian passport if you are taking a tour within the country), phone number and email.

Step 5 - Payment

Tours on Tutu.ru can only be paid for by credit card. The service does not write off the amount immediately, but leaves it on hold in case any problems arise with the booking. Then the frozen money will be returned to you and they will help you choose an equivalent tour.

Step 6 - Receiving documents

Once you have paid, you will receive an SMS and email confirming the purchase of the tour. Once the documents are ready (tourist memo, insurance, hotel and transfer voucher, air tickets), you will receive them by email no later than 24 hours before departure. Documents need to be printed.

Tutu.ru - Hotels

You can book a hotel on Tutu.ru using the link. This service is not particularly popular, which is not surprising when there is Booking or at least Hotellook in the world. Nevertheless, there is a search for hotels in Tut.ru, in general it is not bad and I think it would be dishonest to ignore it.

When booking a hotel, everything is also standard.

Step 1 - Fill out the hotels form on Tutu.ru

Step 2 - Choose a hotel

Choosing hotels is not difficult. In this case, price, location and reviews are important. Here are 3 pillars on which the choice of a good hotel rests. Plus your personal preferences, which can be reflected in the filters on the left. I marked all the most important things in red on the screenshot. Please note that some hotels require you to pay for your stay on site rather than online.

On the right is a map on which you can clearly select a convenient hotel location. If necessary, you can always contact the hotel staff to clarify whether, for example, they provide cribs.

By clicking on the blue button with the price, you will be taken to the hotel’s page, where you can get to know it in more detail. Carefully read the information about the selected hotel, there you will find photos, reviews, services provided by the hotel, room types, etc.

Step 3 - Select a number

Please read the room reservation conditions carefully. The screenshot shows that you can pay for the room online, or you can pay on site at the hotel. The difference in price is almost 1000 rubles. In this example, if the reservation is cancelled, the cost of the order is not refunded. If you choose to pay on the spot, you will not have to pay anything until check-in. Pay attention to such nuances, they help save time, money and nerves.

Step 4 and 5 - Filling in data and payment

This window is also full of nuances.

• If you need a visa, then indicate not only the contact information of one person, but enter information about all travelers.
• If you have special requests and comments, you can enter them in a special window.
• Be sure to click on the " Important information"She's really important.
• You'll have to pay tax.
• Room prices are always indicated in local currency and are only converted into rubles at the current exchange rate. Keep this in mind, because... with a change in the exchange rate, the placement price will also change.
• In general, many hotels accept payment for rooms on site, but may require your card information (preferably a credit card) to confirm your reservation.

After you confirm your order, you will receive an email with a hotel voucher. It must be printed and attached to the visa application, and it must also be shown at the reception upon check-in.

Railway tickets for trains in Russia and Ukraine on the Tutu.ru website, where you can find out the schedule, prices, buy train tickets, air tickets, tours, and issue a refund online.

The search results will open on the official website of the unified travel service. Compare them with prices for, which can be comparable to the cost of travel in a compartment, on a Lastochka or a Sapsan.

Advantages of the Tutu.ru service

The service is one of the leaders in the tourism market, which began its activities by selling train tickets online for trains in Russia and Ukraine. Also here you can select and buy tickets to those countries where trains from Russia and Ukraine go.

Advantages of purchasing train tickets on the official website of the Tutu.ru company:

• Rating of long-distance trains based on passenger ratings and reviews.
• Selecting seats according to the carriage layout, placing an order and paying online with tips at all stages.
• Refund of train tickets in your Personal Account on the service website.
• Schedule of commuter trains and electric trains for 50 cities.
• 24/7 support service.

Train and train schedules

To find out the train schedule for your route on the website, start searching for tickets without specifying the departure date. Then the following information will be displayed:

• train number, route and brand name (if any);
• departure, arrival and travel times;
• approximate cost of travel and an offer to select a departure date.

The advantage of searching without specifying a date is that the result will display all existing flights on the selected route. Including those trains that do not run regularly.

The Tutu.ru company does not sell tickets for commuter trains and electric trains, but provides a convenient commuter schedule for 50 cities. The schedule of commuter trains and electric trains must indicate how many flights have been canceled for today, which flights have changed their route or departure time.

Buying train tickets online

1. Specify the route, departure date and click the “Find tickets” button. The search results will open on the official website of the unified travel service, indicating the departure and arrival times of trains, availability of seats and their cost.
2. Select the appropriate train from the list.
3. Specify the number of tickets, type of carriage and select seats using the carriage diagram that opens.
4. Fill in the personal information of passengers: last names, first names, patronymics and details of identity documents.
5. Provide your contact details and select a payment method.
6. Check your order details, confirm and pay. According to the carrier’s rules, 15 minutes are allotted for payment, otherwise the reservation will be canceled.
7. After payment, you will receive an SMS with a 14-digit code for your reservation and an email with your boarding pass.

You can buy train tickets on the website of the travel service Tutu.ru without registration. But if you plan to continue using the services of this company, it is better to register. Registered passengers can process e-ticket refunds online and use automatic ID entry for repeat purchases.

Electronic train ticket

An electronic train ticket is a replacement for a traditional paper ticket. It cannot be exchanged, but you can issue a return and buy a new one.

Purchasing electronic tickets on the website is a modern and fast way to obtain travel documents. Reserved seats are redeemed at the time of payment.

The information from the e-ticket is contained in the boarding pass, which, once printed, can be considered a paper representation of the e-ticket.

To board the train, you must register electronically or receive a traditional train ticket on a blank form.

To register for a train online, when choosing a payment method, do not uncheck the “Complete electronic registration” checkbox. Be careful - electronic registration is not available for all orders.

If electronic check-in has been completed, when boarding the train you will need an original ID and a printout of your boarding pass or a photo of it on your smartphone. The conductors may not ask for a boarding pass, but according to the carrier’s rules, they have the right to do so.

Cancellation of electronic registration is possible only if there is more than 1 hour left before the train departs from its starting station.

Traditional train ticket on a blank form

If electronic check-in is not available for your order, you will need a traditional blank ticket to board the train. You can get it at any time from the moment you purchase an electronic ticket until the train departs at the ticket office of any railway station in the Russian Federation.

To receive a regular ticket on a form, you must tell the cashier your 14-digit order number. You will receive this code via SMS after paying for your booked tickets, and it will also be in the boarding pass sent by the Tutu.ru service to your email.

Correcting errors in train tickets

The need to make changes to the ticket depends on the number of errors and their severity. One of the following errors is allowed on a train ticket:

• one wrong letter in the last name, first name or patronymic,
• incorrect date of birth of an adult passenger, if it does not affect the cost of the ticket,
• one wrong digit in the passport number.

If there are more than two errors or one is serious, for example, a different middle name is indicated, you will have to get a new ticket. If this is a JSC FPC train ticket, then you do not need to return the old ticket and buy a new one. There are two other options for this:

1. A few hours before your trip, go to the railway station ticket office with your passport, tell the cashier your order number and ask to change your personal data. The cashier will issue a new ticket, for which you will have to pay a fee.
2. Before the train departs, you can contact the train manager so that he can correct the personal data on his terminal. The service is paid and not always available, which should be checked with the help desk in advance.

In cases where, due to errors in the train ticket, the passenger cannot be identified, such a ticket can only be returned.

Return of an electronic train ticket

Online e-ticket return
Such a refund is possible if you are registered on the official website of a unified travel service, and the ticket was paid for by a bank card, Yandex.Money, PayPal or Webmoney. To do this, go to your Personal Account and click on the “Make a return” link. If you have already received a railway ticket on a blank form, then you can return it only through the carrier's return office in accordance with the rules for returning travel documents.

Returning an electronic ticket through the cashier
To return an electronic ticket through the railway station ticket office, you must provide the cashier with an identification document, the details of which were indicated in the order, give the 14-digit order number or present a boarding pass with this number.

Other services on the Tutu.ru website

Airplane tickets
The Tutu.ru service offers search and booking at competitive prices. The cost of flights on his website may well compete with the prices of other search engines.

Bus tickets
On the Tutu.ru website you can not only buy electronic ones for traveling around Russia and abroad, but also rent a bus with a driver for a wedding, school excursion or other event.

Package tours
The Tutu.ru company sells only to large tour operators. See last minute deals, popular travel destinations, adventure ideas and travel hacks.

Very often the schedule of trains to Moscow today is very different from what is announced. I was faced with an absolutely ridiculous situation when not a single train stopped at the Malenkovskaya station towards the region. As a result, instead of 10 minutes, it took me an hour to get home. And in the schedule, trains were stated every 5-7 minutes.

I was lucky to work in the region and live in Moscow. Therefore, when everyone is traveling from the region to work, I go to the region on an empty train and vice versa, in the evening on an empty train I go to Moscow. But the current schedule is not entirely clear. Sometimes there are trains in a row that stop at each pillar, and sometimes there are continuous express trains in a row. I wonder if this will be taken into account in the train schedule to Moscow 2020? Sometimes it is difficult to wait for your train, which stops at the desired station.

Do I need a train schedule to Moscow for tomorrow from the airport? Where to look? Or is there a separate train there now? Especially interesting is the one that is new and fast. Or was it cancelled? I'm coming from Germany and haven't been to the country for five years. I wouldn’t want to ride the old train with marginalized people again. I would be grateful for answers to my questions.

The train schedule in Moscow will soon resemble the metro, but only with branches throughout the region. They do a great job and you can even overpay for such a service. After all, how nice it is to go to work in the morning on a comfortable train and drink coffee! If this continues, I’ll even rent an apartment further away, and not in the near Moscow region.

Yesterday I went to Lobnya on business, having looked at the train schedule from Moscow. I will say that I haven’t traveled by this type of transport for a long time. Now, I see that the trains are newer and cleaner, which makes me happy. And the schedule is easy to find, and there are many flights.

I found the Moscow-Kazanskaya train schedule here, which I needed to write a paper at university, and was surprised by the abundance of information. There are even railway maps, which are a good help in writing coursework. Looks like a new site, haven't seen it before. I want to gain momentum, I will advise my classmates.

I often fly on business trips, mainly from Domodedovo, so it’s great that the Moscow Paveletskaya train schedule has appeared. Aeroexpress is very convenient when you travel alone. I downloaded my schedule and am using it. Thanks to the developers.

I was looking for the Moscow Belorusskaya train schedule and came across strange navigation on the site, as if it was a little unfinished. Moonbear wrote it correctly, the site needs to be completed, but otherwise nothing :)

After looking at the Moscow-Rizhskaya train schedule early in the morning, I went to buy a ticket. There were gloomy people standing near the ticket office and the terminal and they said, “there are no tickets,” but if there are any for the “little red bottle,” then there will be tickets. We need to go - yes! I received the ticket - wow service!

There is a lot of information - it's wonderful. But when you enter the site, you get lost, because everything is faded and of the same type. There are some graphic details missing or a more structured presentation of information. Of course, I found the Moscow Savelovskaya train schedule without any problems thanks to the search engine, but the text is difficult to read, for example, the date and time merge, you have to look closely. This is my personal opinion, but still it might be worth working on the design?

I’m looking for the Moscow Yaroslavskaya-Krasnoarmeysk train schedule and I don’t understand. Does she go once a day or something? I arrive at 6am and she leaves at 5:24am. Should I sit at the station for a day?

So I look at this Moscow Kyiv train schedule, and I’m really surprised, what century are we living in, why is it so difficult to entrust specially trained people to write an application for a phone? I understand that there is also an older generation, accustomed to rustling newspapers and booklets from the vast bags of carriage traders, but personally I am not at all interested in this. There are a bunch of similar programs on the Internet, often contradicting each other, and I believe that a site that presents such a volume of information is simply obliged to post the required data in the form of an application for a smartphone, and naturally accompany it in the future. Personally, I have not yet decided on the best program on this topic. Friends, who uses similar applications for suburban trains, please share which one you think is the best.

Hello.
I want to express my deep gratitude for such a site. This didn't happen before. I easily found what I was looking for, here is the Moscow train schedule. Very clear and simple interface. I figured it out right away in a matter of minutes.
Thank you very much, you are great.