If the ticket is non-refundable, is it possible to change the date of departure. Is it possible to change or reissue a ticket for an Aeroflot and other aircraft: for a different date or for a different person? How do I exchange non-refundable or e-tickets? Is it possible to change flights

It happens that you have to refuse a trip due to various circumstances. Many are interested in how to cancel a flight ticket, get their money back. It is worth clarifying that boarding passes are refundable and non-refundable.

Which tickets can be returned

All boarding passes purchased from the airlines of the Russian Federation are subject to return and exchange. These rules are established by Order No. 82 of the Ministry of Transport of the Russian Federation "On Approval of the Federal Aviation Rules". Therefore, Russian air carriers are obliged to provide such an opportunity.

Tickets are refunded in accordance with Article 108 of the Air Code of the Russian Federation. It covers all the details of the procedure.

Download for viewing and printing the following regulations:

When returning a boarding pass, the airline may apply the following to the passenger:

• remove the commission for the return;
• apply penalties;
• recover a certain amount of damages.

According to the rules, the amount of deduction should not exceed 25% of the ticket price.

Is it possible to return a ticket for a plane that was purchased from a foreign company? Yes. In this case, the air carrier also charges an additional commission. As a rule, this amount is insignificant.

To return your boarding pass, you must notify the airline in advance. This must be done no later than one day before the departure of the aircraft. This gives a guarantee that the carrier will remove only 25% of the commission. Otherwise, the passenger may be refused, and no one will return the money.

Tickets purchased at a reduced price are considered non-refundable. They are sold by both Russian and foreign companies. They allow you to save money on flights.

Although these boarding passes are considered non-refundable, they can still be returned. To do this, you need to notify the air carrier in advance. He will refund a certain fee for the air ticket: booking commission, airport taxes. The base cost of the boarding pass will be debited. The refund will be small.

Can I return a non-refundable ticket? Yes. This can be done in the following situations:

• Official visa denial. For confirmation, the passenger provides a copy of the passport, in which a mark of refusal is affixed.
• Death of a close relative. The passenger provides a document confirming the relationship and a death certificate
• Illness of the passenger, which entails hospitalization. Provide documents from the hospital.

Also, the passenger can return the boarding pass if the flight was delayed due to the fault of the air carrier. Such cases often happen, but companies almost always do not admit their guilt. You can return the ticket in case of cancellation or rescheduling of the flight, change of route, failure to ensure the connection of flights when performing a single transportation (one ticket).

The passenger is obliged to notify the company about the refusal of the boarding pass no later than 24 hours before departure. Employees of the air carrier make a decision on the refund of money for the ticket on an individual basis.

The term for consideration of an application for the purpose of returning a boarding pass is not limited. Sometimes it lasts for weeks or months.

If the air carrier recognizes the refund as involuntary, the passenger will receive a refund of the full cost of the ticket. Service fees will be non-refundable.

Where to go

The sooner the passenger notifies the airline of their flight cancellation, the better. You can do this directly on the website of the air carrier. To do this, you need to go to the special section "Booking" or another (depending on the menu of the Internet resource). Enter the ticket number in the appropriate field.

An electronic ticket will appear in the window that opens. You need to find the return icon. Click it and follow further instructions.

If this is not possible on the airline's website, you must contact directly by sending an email. You can do this on the website.

You can also call the hotline. To do this, dial the number indicated on the page of the carrier's Internet resource. The operator is informed of the reservation number and the reasons for the return.

It is worth considering that airline ticket agencies can also issue a return of the document. To do this, you need to contact them by e-mail or by phone operator.

Nuances of e-ticket refund

Air tickets purchased via the Internet can only be returned on the official website of the carrier. To do this, companies have developed a certain procedure. The passenger must fill out a special electronic form indicating their contact details. After that, the company manager will contact him and explain the next steps.

Some air carriers require the personal presence of the passenger in the office when returning the document. To do this, you must come to the company, issue a written application. This method is considered the most effective.

The return of the boarding pass will not do without deducting commissions. Amounts are withheld in accordance with the established rules of the carrier.

How much money can be returned

Refunds for a plane ticket are carried out in accordance with the airspace code (Article 108). In this case, the passenger must receive the full cost of the boarding pass. The exception is service fees.

Important! The carrier will withhold a fee of 25% of the total value of the boarding pass. This rule is spelled out not only in the code, but also in the airline's regulations.

If the ticket was purchased through an agency, it may be difficult to return it. Of the total cost of the boarding pass, not only 25% will be deducted in favor of the air carrier, but also 10-15% in favor of the agency itself.

Advice. Before buying tickets through intermediaries, you must first familiarize yourself with the return policy.

In the event that the passenger is late for the flight or missed it, the money can be returned minus large penalties. It is better to notify the operator a few hours before departure so that upon arrival at the airport you can issue a refund of at least some part of the cost.

Can tickets be exchanged for another date?

Such a possibility exists. How to exchange a plane ticket? Exchange rules depend on the following factors:

• reasons that force you to exchange an already purchased boarding pass;
• airline fares established for this purpose;
• date of departure and arrival of the passenger.

It is better to familiarize yourself in advance with the rules for returning and exchanging documents on the official website of the carrier. It must be remembered that the lower the cost of the ticket and the closer the departure date, the more difficult it is to exchange it.

Important! You cannot exchange a ticket for the name of another person.

Also, you can not exchange business class boarding passes for economy. It is forbidden to choose another airline. In the event of an exchange of a ticket, a certain commission will be charged from the passenger. It includes a percentage for the delivery of the document, as well as service fees. As a rule, it does not exceed 30% of the total cost.

To exchange a coupon purchased on the Internet resource, you need to fill in the appropriate field. If the ticket was purchased at the airport ticket office, the passenger must personally arrive at the place, providing the cashier with a passport, ticket, and returning the money for service fees.

Features of the exchange of air tickets

Changing plans and the occurrence of force majeure forces you to face such a problem as the return or exchange of a plane ticket. In order to carry out this procedure, you must first familiarize yourself with the tariff rules of a particular airline. Often there is an opportunity to exchange only for a flight of a particular airline. In this case, the exchange is carried out only in the name of the passenger indicated in the ticket.

You can familiarize yourself with the exchange rules on specialized sites that contain the rules and tariffs of airlines. Most often, airlines reserve the opportunity to fine a passenger who is going to exchange or return his ticket. In addition to the fine, the passenger also needs to pay the difference in fares.

Rigid exchange tariff conditions can be relaxed if the passenger refuses to fly for one of the following reasons:

• death of a loved one;
• flight cancellation;
• changing the class of service specified in the ticket;
• canceled landing at the required airport.

To make an exchange, you should contact the representatives of the air carrier or the organization that sold the ticket.

How can I find out if it is possible to exchange a ticket?

In order to find out whether it is possible to exchange an e-ticket, you should definitely visit the website of the required airline. There you can find the rules of air transportation. You can also find out about the possibility of exchange at the travel agency or the ticket office where the ticket was purchased. In some cases, it is possible to reissue a ticket on the Internet or by phone. Moreover, sometimes for such a service do not require additional payment. But most often, when returning or exchanging tickets, airlines charge a fine from the passenger. Therefore, it is better to familiarize yourself with the terms of the exchange before buying a ticket.

What types of air ticket exchange can be done?

Today, there are two main types of air ticket exchange. So, there is a free and paid exchange. In the first case, a flexible rate is used, allowing you to make changes to your booking at no additional cost. Thus, only the difference in the tariff is paid. A paid exchange involves not only paying the difference between tariffs, but also paying an additional commission (fine).

The exchange of air tickets is also classified in accordance with the possibility of changing not only the date and time of departure, but also other data. There are such types as Routing (with the possibility of changing the route), NameChange (with the possibility of changing the name of the passenger) and ReroutingisnotPermitted (non-refundable ticket).

When can I change my air ticket?

The possibility of changing the ticket depends on the fare rules. But Aeroflot and other airlines have a strict condition - making any changes to the ticket is possible only before departure. However, some airlines allow refunds or exchanges even after the plane has taken off. Such a ticket can only be returned with a substantial fine. In this case, the ticket is marked with the inscription No-Show (no show on the flight). It should be noted that air carriers interpret the concept of no-show differently. Some airlines make such a note in case of no-show for check-in. However, most companies issue No-Show in case of no-show for boarding.

How to reissue an air ticket?

You can change and reissue an air ticket only through the agent who sold it. This may be directly the airline operating the flight, or a travel agency. Representatives of air carriers can be contacted by e-mail or telephone. At the same time, representatives of the airline will definitely notify the passenger about the rules that provide for penalties for returning the ticket. But at the same time, some categories of tickets allow you to change not only the date of departure, but also the name of the passenger.

How to restore a ticket?

Restoring an air ticket is a rather laborious and complicated process. This fact is due to the fact that there is a set of rules that all world air carriers use. This set of rules states that an air ticket is recognized as valid only if it is presented. If the ticket is not lost, but stolen, the passenger must provide a special one. help. She will notify the air carrier that an investigation is underway into the theft of property. Such a certificate can be obtained from the police department that is investigating this theft. If the passenger is prone to distraction, he should think about issuing an electronic ticket. Such a ticket cannot be lost.

Often ticket purchases are spontaneous, and when the time comes, the passenger realizes that he cannot fly, so many are tormented by the question, is it possible to reissue the ticket to another person? The answer will not be obvious, since such an opportunity is not always available. According to the rules, airlines indicate the personal data of the client, since in this way an agreement is concluded between the air carrier and the passenger, so it is not always possible to change the information just like that.

Everyone should remember that the return conditions depend on the company, not every company allows you to return a purchase. It may also depend on a separate tariff, for example, Pobeda is allowed to pay extra, and then the tariff becomes refundable.

In special cases, you can hand over the itinerary receipt and get money back even from a non-refundable fare:

• Provide a medical report that confirms the serious illness of the passenger or close relative.
• In the event of the death of a close relative, the conclusion must be provided to the company.
• You can return it if the company itself delayed the flight for several hours, and because of this, the passenger did not have time to connect, or his plans changed.

Note! If you present a certificate of illness, then this must be done before the end of check-in for the flight, and the certificate must contain the official stamps of doctors.

How to reissue a ticket for another person?

Often, the solution to the problem of returning a ticket can be solved by reissuing it to another person. Replacing passenger data in a ticket is available from many airlines, but you will need to pay extra for such a service. In fact, it will be like giving in and buying again. In order to exchange and transfer it to another person, you must:

1. You can contact the airline, you can do this at the counter at the airport, in the office or arrange online.
2. Passengers must have their passport and ticket with them.
3. The airline representatives cancel the purchase in a few minutes, but the money will go back to the customer in a few days.
4. Another passenger, after cancellation, may repurchase on the same airline.

Some companies simplify the procedure, so you only need to pay extra for each change. For example, at Pobeda Airlines, reissuing to another person costs from 4,000 rubles. * This option is reasonable if the ticket was more expensive, then the refund amount can be divided in half with the second passenger. But the exchange can be done no later than 4 hours before departure at the call center or 40 minutes at the airport at the counter.

Boarding passes

Can I change the ticket for another date?

Another frequently asked question is how to change a plane ticket if only the date of departure does not suit you.

Not all airlines are ready to make any changes, since this is, in fact, a contract, and changing its terms and replacing information is not beneficial for the company.

It is necessary to provide for this even at the time of purchase, for example, many write it in the tariff.

Note! Labels like "changes are not permitted" means that the tariff is non-refundable and any changes are prohibited, and an inscription like “Charge eeur 30.00” indicates the amount of the fine for any changes.

It means that an exchange of an air ticket for another date is available only if:

• airline fine paid;
• the exchange is available if there are places available on the selected date;
• the fare and class of service must match the previous ticket.

At the same time, flights purchased under the promotion can rarely be reissued for another date or made any changes to them.

Also, the ability to make changes depends on the tariff. For example, Aeroflot has a Premium tariff, in which you can make any changes without additional payments, and you can do this even after the plane has left for the flight.

Note! You can even exchange or return the ticket that was purchased for bonuses from the airline, in which case the company must return the points to the account, but you should read about the conditions for each airline separately.

Ticket exchange process

How can I exchange a ticket purchased online?

There are several ways to return a ticket to a company:

• Visit the ticket office or airline office. This method is considered the easiest, by visiting the office of the company, you can return the ticket and your money in the near future.
• Call the call center. You can find the airline's phone number on the official website, employees will help solve the problem as soon as possible.
• Contact the airline via email. This must be done in advance, since not all airlines respond to letters 24 hours a day.

All this is fine for returning a regular or e-ticket, but how else can you return a ticket bought on the Internet?

• On the airline's website. Most often, this can be done in the Personal Account on the site, it is there that all orders that were made by the buyer are located.
• on the reseller's website. Often purchases are made through ticket search engines, and they redirect the client to an intermediary site. You can also return the ticket there, for this you should also go to the Personal Account, in the "Exchange / Refund" column.

Note! An electronic ticket is the same document, so it can also be returned at the ticket office at the airport, it is not even necessary to print it out. It does not matter if it was purchased on the official website or on the website of an intermediary.

How to change the departure date of an e-ticket?

The procedure for changing the date in an electronic ticket is the same as with a simple one.

You can change the date:

• on the official site. Often there you can find a form, by filling out which you can change the date, time of the flight, the answer will come to the mail.
• often there is no such form on the intermediary website, so you need to contact the airline directly.
• negotiate with employees by phone, mail or directly contact the company's cash desks.

But often an online ticket exchange is not available on airline websites; for example, Aeroflot has it. Therefore, it is easier to visit the sales office and solve the problem there. To do this, the client will need:

• The passport;
• Itinerary receipt, which comes after the purchase by mail;
• Money to pay the fine.

Official website of Aeroflot

General recommendations if the passenger needs to rewrite the date, time of departure, change the flight

Each passenger must remember that:

• You can’t just change the data on the ticket, there must be serious reasons for this.
• To reissue a ticket to another person, you must first sell it, and the second person must buy it.
• The closer the departure time, the more commission the company can take.
• It must be returned or exchanged no later than the registration deadline.
• When a passenger wants to change a ticket less than 24 hours before departure, he will be able to get back, as a rule, 75% of the amount paid. This includes fines, fees and commissions of payment systems.
• It makes no sense for a cheap air carrier to change the data for an additional cost, it is easier to hand it over to the cashier and buy a new one. For example, a ticket from the Pobeda economy company costs 999 rubles, and a date change costs 2,000 rubles, registration for another person costs 4,000 rubles. *
• The airline returns the money either to the bank card with which the purchase was made, or in cash after a certain period.

Many people are worried about how much money the airline will return for reissuing or refunding, here are some features:

• A ticket purchased at full price, without promotional codes and discounts, can be returned without any problems for a refundable fare for serious reasons. If you do this in advance, then AK will return almost the full cost without penalties.
• Purchased under a special offer, it is usually not returned, some airlines may re-register it for another flight on a different date or at a different time.
• The “NON REF” mark indicates that the funds will be returned only when the day of the flight arrives.

You should always carefully read the fare information, especially if it is non-refundable. Such a document can only be exchanged if:

• The flight was cancelled.
• The company is seriously delaying the flight.
• When a passenger, as a result of some circumstances, was not boarded on a flight that had previously been paid for.
• In case of illness.
• At the death of a relative.

The non-departure insurance can save the non-refundable fare, which almost all airlines offer to issue when booking a ticket, according to which the tourist can return his money back.

In addition, there is such a thing as a partial refund. A passenger who overslept or missed their flight. The full cost cannot be returned, but the company can return a part for a failed flight, if this was provided for in the rules.

All applications for the return of non-refundable fares can be considered by airlines for up to a month, and funds are received within a few days.

Flights

Amendments to airline documents is a very complex process that is not always available and depends on the decision of the airline. Not all carriers will agree to change passenger data and reissue a ticket, so it is better for a tourist to read all the information about the tariffs of specific airlines in advance and adjust their plans so that the flight does not have to be canceled or the boarding pass is reissued for another person.

Changing the date of the flight is much easier than changing the name and passport data, so it is better to think over and calculate everything in advance. In any case, if a situation arises, the ticket must be returned back, then you should first consult with the employees and representatives of the company where the flight was purchased. It is easier to do this by calling the hotline, sales offices are also listed on the websites.

*Prices are current as of July 2018.

If you need to replace the purchased train tickets for a more suitable date or for another train following in the same direction, you can easily do this at the ticket office of the railway station. However, to avoid unnecessary hassle, you should familiarize yourself with the existing rules.

Remember that the ticket cannot be reissued for another passenger, but children can be replaced with adults - with a corresponding surcharge for the full price. You can exchange paper tickets for an earlier train if less than a day is left before departure. This rule applies exclusively to ambulances and passenger trains. It is important that the wagon belongs to the same carrier, but you can reissue the document to travel in a lower or higher class wagon.

You can also change seats within the same carriage or arrange new seats in the same train, but in a higher class carriage - this rule is also true for children's seats. Please note that tickets can only be exchanged if the departure and arrival cities remain the same.

E-ticket exchange

If you have purchased tickets in electronic format, you can exchange them only at the railway ticket office. However, if time and opportunities do not allow you to get to the station, you can return your travel document online and buy tickets for the train that suits you and the desired places, subject to their availability for registration.

There are a number of restrictions when exchanging e-passes. So, the following cannot be replaced:

• Travel cards without a seat;
• Tickets for international trains;
• Documents purchased outside the Russian Federation and paid for by bank transfer;
• Adult tickets that the passenger wishes to replace with children's tickets, and vice versa.

When making an exchange at the box office, you will have to pay a special fee for the replacement of each ticket. Commissions of payment systems and other intermediaries that you could pay during the purchase of an electronic travel card are not returned.

It is worth remembering that if you paid for a travel document using a bank card, the money will be returned to your account after some time, which means that when reissuing a new ticket, you will have to pay separately. If you have already managed to go through electronic registration, and the train leaves the starting station in less than an hour, it is possible to issue a refund in the order of a claim: for this, at the box office you will be asked to fill out a specialized form, and the money will be returned after the application has been considered.

How to return train tickets?

If for some reason you cannot exchange your travel document, do not despair. You can return your old ticket and buy a new one for a more suitable time or date. You can do this online on the website of the electronic sale of travel cards or directly at the box office.

At the same time, we recommend that you remember that commissions and fees paid upon purchase are not refundable - in any case, you will lose part of the costs. If you purchased a travel card for cash and hand it in at the station, the money will be returned immediately. In other cases, the return may take up to 30 banking days.

The returned document will return to the sales system after a few hours, and if you want to redeem it again, but for a different passenger, the only available way will be to wait for the ticket to appear on the site. At the same time, at any time, “your” place can be redeemed by another user.

How to return tickets without problems?

So that you do not have any difficulties when returning an electronic travel document, we recommend that you open the confirmation letter that was sent to your e-mail upon purchase. There you will find a link to the return page and you will be able to return the ticket. When returning tickets at the box office, pay attention to the format of its work - for a refund or sale. In most cases, you can return and buy a ticket in one "window".

Bon Voyage!

It's fast and free! Table of contents:

• How can I issue my ticket to another person?
• How to change the departure date?
• Can I exchange my e-ticket at the ticket office?
• What are the rules for non-refundable travel documents?

How can I issue my ticket to another person? According to the rules of most airlines, reissuing this document to another person is prohibited, since it is an agreement between the carrier and the passenger, which indicates personal data. The only way out in this situation is to return the ticket. It is best to contact directly the representatives of the carrier company whose ticket you purchased (there are airline counters at each airport) or the ticket office where you bought it. You must have your passport with you.

Non-refundable air tickets in Russia

Your reservation will be canceled within a few minutes, but you should not expect immediate receipt of money: such a procedure usually takes several weeks. After that, the person to whom you wanted to reissue the ticket will be able to buy it.
There is an exception to every rule, in this case, it is the Pobeda low-cost airline. Any adjustments are made for a fee: 2,000 rubles for changing the date of departure and 4,000 rubles for registration for another person.

At the same time, ticket transactions are possible no later than 4 hours before departure at the airline's call center or at least 40 minutes before departure at the airport ticket office. I must say that the Pobeda airline positions itself as a budget carrier, where prices start at 999 rubles during special promotions.

Is it worth changing a ticket purchased for 1000 rubles, while paying 4000, is a question that everyone decides for himself.

Looking for cheap flights?Looking for cheap flights?

Info

The tariff does not mean just the price of air transportation, since in the economy class alone there can be several of these tariffs at once. It is easy to guess that if you bought a ticket at the most favorable rate, then you are unlikely to be able to exchange it for the same one.

Attention

Therefore, in addition to the 30 euro fine, you will also pay the missing part at the new rate. Re-issuance is advisable if its price is much higher than the fine, in other cases it is better to hand it over and purchase a new one.

How to change plane tickets for another date (another date, time)? If you still need to urgently change the date of departure, then you can do this in several ways. Through the airline's website. Aeroflot is the leader among Russian air carriers.

They have their own website that even inexperienced travelers will understand.

Return and exchange of tickets

Can I exchange my e-ticket at the ticket office? An electronic ticket, like the one bought at the box office, is a document, so you can exchange it in any way convenient for you. The same applies to documents issued at the ticket office or purchased via the Internet on intermediary sites.

Since the ticket you paid for is already in the airline's database, data about it is also sent to all other services involved in their distribution. Of course, there is no point in exchanging a ticket purchased on the official website or at the ticket office through intermediary sites, while tickets purchased from such intermediaries can be exchanged at the ticket office or the official website of the airline.
What are the rules for non-refundable travel documents? As the name implies, non-refundable tickets cannot be returned or exchanged. However, the law provides for special cases when this can be done.

Questions and answers

As a rule, changes to the ticket are only allowed before departure. AFTER DEPARTURE CHANGES NOT PERMITTED or CHANGES NOT PERMITTED IN CASE OF NO-SHOW However, there are fares that allow changes even after the plane has taken off, but the change fee will be higher in this case: NO-SHOW ADDITIONAL PENALTY 25EUR APPLIES FOR CHANGE Pay attention to the phrase NO-SHOW - no-show on the flight. From what moment NO-SHOW is considered depends on the airline. This can be a no-show for check-in (check-in for your flight has already been completed) or a no-show for boarding (boarding the plane is over). How to change a ticket? All modifications to the ticket must be made through the agent from whom you bought the ticket. If the ticket was purchased from an airline, then only through the airline. Contact them by phone or e-mail, provide your details and the date you want to change the ticket.

How to change air ticket. answers to all questions

• The date, time of the flight and/or route can be changed for an additional fee no later than 48 (forty eight) hours before the scheduled flight departure time through the airline's call center or on the website. If the amount of the new fare exceeds the amount of the fare at which the ticket was originally purchased, the difference is paid by the passenger in full.
• An additional service can be ordered by a passenger no later than 4 (four) hours before the scheduled flight departure time specified in the ticket through a personal account on the website www.pobeda.aero or through the call center of the airline, and not less than 40 (forty ) minutes before the scheduled flight departure time - through the airport ticket office.

How to change an Aeroflot ticket for another date?

In order to correct the departure data, first click on the "Buy ticket" button. On the page that opens, immediately before the booking data, there will be a hyperlink "Exchange / Return".

After clicking, you will be redirected to a page where you will need to enter the booking code and the last name of the passenger for whom the document is issued. When the system finds your booking, you can change the departure date.
Through the website of the intermediary company. An intermediary company for the sale of air tickets is, as a rule, large sites where information from air carriers flows. The advantage of this system is that you have the opportunity to choose the appropriate option from several airlines.

Pardon our interruption…

In general, these are ordinary tickets and you can buy them everywhere, including online on our website. More details in our articles "Non-Refundable Tickets".

How to transport a computer on an airplane? Read the article "How to transport photographic equipment and computers on an airplane". Can I get compensation for a ticket if I miss my flight? It depends on the booking class. If you have a non-refundable ticket, then it is not possible to return the money if you are late for the flight; in other booking classes, refunds are provided from partial to full. Read more in terms of booking classes Canceled flight, but the alternative is more expensive? If the airline canceled the flight, then it should offer you to get to the point by another next flight of this company or return the money.

Is it possible to change the ticket for another date and how

How to reschedule a departure date: what to do, where to go, whether you need to pay a fine Circumstances are different. Someone close to you fell ill, and you can no longer fly out that day, or there is some kind of force majeure at work.

In the end, you simply cannot leave that day - there is no mood, the vacation has been postponed. It is impossible to foresee everything. What if you need to change the departure date on an already purchased ticket? Can I change my departure date? Why don't they want to change my departure date? There really is such a possibility.

But here it is worth considering - most preferential fares do not allow you to change the date of departure and route. If you use the services of a travel agency, before the trip you should ask in advance what to do in such a situation.
Some tariffs allow date changes only by correspondence to a higher tariff.

Non-refundable tickets change date

Amendments were made to the Air Code of the Russian Federation. It was assumed that this would create an opportunity to reduce the cost of air tickets purchased at non-refundable fares, according to various estimates, from 10 to 25%. Can I return a non-refundable ticket? It is possible to return a non-refundable ticket with the return of the entire amount spent on the purchase of the ticket only in exceptional cases. Articles "Non-refundable air tickets" and "Conditions for the return of the air ticket". How to buy a ticket online? Articles for study: “How to buy a ticket via the Internet” and “Buy a ticket by phone” The ticket says one piece of luggage, but how much hand luggage? Usually this is one place up to 10 kg. with dimensions in the sum of three dimensions not exceeding 115 cm. In addition, it is allowed to take some more things. The list is given in the article “Baggage and Hand Baggage Rules”. More detailed information can be found on the airline's website.

Transaero non-refundable tickets change date

You can only change for a ticket at the same fare that was or more expensive. If you choose the same tariff "T", you will pay only $20 fine. If you choose a more expensive fare or tickets at the “T” fare are not available, then $20 (fine) + $20 (the difference in the cost of the “U” and “T” fares is $120-$100) = $40. What types of exchange can be done? The full list is specified in your fare rules. For example: REBOOKING/REISSUE IS A ROUTING/DATE/FARE BASIS/ FLIGHT MODIFICATION. You can change the date and time of departure or arrival, as well as the type of fare.

Some fares also allow changing the route (ROUTING) and in the rarest cases - the name of the passenger (NAME CHANGE PERMITTED FOR A FEE AND UPGRADE). But when buying a cheap air ticket, you will often come across the phrase: REROUTING IS NOT PERMITTED - rerouting is prohibited.

When can I change my air ticket? The answer to this question also depends on the fare rules.

Non-concessional fares usually allow you to freely change both the time and date of departure and the itinerary. What to do if you issued an electronic ticket, is it possible to return the full or partial cost? When you issue a ticket through the airline's website, you do not have to do anything yourself - customer support staff can change these dates online.

Everything is very convenient. The fee for changing departure dates depends on the airline's fare. If the ticket is expensive, they will change your date for free if there are empty seats at that time.

The date change fee may be charged to your bank card if the airline allows you to change the date directly in your online account. As a rule, if you buy last-minute tickets, they cannot be returned.

At what, neither free nor paid. Your ticket will simply disappear. Therefore, always try to think through force majeure in advance.